Collections Representative

Job overview

The Collections Representative role is onsite in Everett, WA. Compensation is $20–$40 per hour, with base pay and uncapped commission; monthly bonuses may also be available. Genesis Collections works in multifamily housing collections. The representative manages delinquent accounts and seeks compliant resolutions through negotiation, payment arrangements, and settlements. Accurate documentation and performance against monthly goals support account recovery and the organization’s collections work.

What you'll do

• Manage and recover delinquent multifamily housing accounts
• negotiate payment arrangements and settlements
• comply with FDCPA and company policies
• meet monthly performance goals
• document account activity
• use technology to support account resolution.

What we're looking for

Skills & competencies

collections representative

debt collection

multifamily housing

account recovery

negotiation

fdcpa compliance

everett wa

genesis collections

monday–friday

7:00 am–4:00 pm

no weekends

$20–$40/hr plus commission

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental and vision insurance
• 401(k) with match
• paid time off
• paid training
• sick time
• life, disability and AD&D insurance
• employee assistance program
• referral program
• advancement opportunities.

Why this role

Schedule is Monday–Friday, 7:00 AM–4:00 PM, with no nights or weekends. Requires at least one year of debt collection experience. Benefits include medical, dental, vision, 401(k) match, paid time off, and paid training.

About the employer

Columbia Debt Recovery LLC dba Genesis is hiring for this role. Industry: Collection Agencies. Sector: 56.