Customer Service Representative - Health Benefits (Work From Home)
Compensation
$14.5 – $16 /hr
Employment type
Full-time
Work setting
On-site
Location
Erie, PA
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Customer Service Representative - Health Benefits role is remote after three weeks of paid in-office training in Erie, PA. Compensation is $14.50–$16 per hour. The role supports members using Health Savings Accounts and other healthcare benefit accounts.
What you'll do
- Answer member calls about HSA balances, contributions, transactions, eligible expenses, and cards
- assist with related benefit programs that may include FSAs, HRAs, commuter benefits, and COBRA
- support members by phone, chat, and email
- make follow-up calls
- guide members through online tools
- document interactions
- and protect personal and financial information.
What we're looking for
- Skills & competencies
- customer service representativehealth benefitswork from homeremote after trainingerie pa traininghsafsahracobra$14.50-$16/hrmonday-fridayno weekendsequipment provided
- Work arrangement
- Weekend coverage required
Benefits & perks
- Paid three-week training, equipment provided, and health insurance eligibility after 60 days.
Why this role
The posting specifies Monday–Friday only, no weekends, 40 hours per week, morning and evening shifts, and three weeks of paid training in Erie. Equipment is provided; a quiet home workspace and reliable high-speed internet are required.
About the employer
Expivia Interaction Marketing Group Inc. is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: a6f3be1b-1867-4b25-8429-b21d07d1dca7