Client Services Associate

Job overview

The Client Services Associate is an onsite, full-time role in Moorhead, MN, with scheduled hours Monday 8:00 a.m.–5:00 p.m., Tuesday 8:00 a.m.–7:00 p.m., Wednesday and Thursday 8:00 a.m.–5:00 p.m., and Friday 8:00 a.m.–1:00 p.m. Compensation is $20 per hour. The Village is a nonprofit human services organization providing behavioral health and community services across North Dakota and Minnesota. The associate supports clients and mental health professionals through phone and in-person service, appointment scheduling, record management, and administrative assistance. The role helps maintain accessible, organized office operations for the organization’s services.

What you'll do

• Answer phones and assist clients in person
• schedule appointments
• manage client records
• provide administrative support to mental health professionals
• use Microsoft Office Suite and manage multiple tasks in a fast-paced office.

What we're looking for

Skills & competencies

client services associate

full-time

client support

appointment scheduling

phone service

client records

administrative support

mental health services

moorhead mn

the village family service center

$20/hr

403(b) match

paid holidays

Work arrangement

• Weekend coverage required

Benefits & perks

• Partially employer-paid medical insurance, health savings account contribution for eligible enrolled employees, 403(b) match up to 5% immediately, voluntary insurance options, employer-paid disability and life insurance for employees working 20 or more hours weekly, eight to nine paid holidays, and 13 days of starting PTO accrual per year.

Why this role

Healthcare office operations experience is a plus but not required; the employer is willing to train the right candidate.

About the employer

The Village Family Service Center is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.