Medical Front Office Coordinator — Hearing Care

Job overview

The Medical Front Office Coordinator role is onsite in Chicago, IL. Compensation is not specified in the posting. The role supports HearUSA’s hearing-care centers and their focus on client experience and hearing health. The position coordinates appointments and client communications while maintaining accurate records, inventory, and payment documentation. It also provides basic hearing-aid troubleshooting and helps keep the center welcoming and organized so hearing-care professionals can serve clients efficiently.

What you'll do

• Maintain client charts
• make welcome and appointment-confirmation calls
• manage clinic schedules for walk-ins, curbside visits, scheduled appointments, and prospective clients
• enter stock and custom orders and conduct weekly inventory audits
• maintain cash and bank-deposit records and complete end-of-day processes and reports
• maintain a clean, inviting environment
• learn basic hearing-aid technology and perform basic cleaning and repair functions
• assist with basic troubleshooting and support HearAssist and remote care as needed.

What we're looking for

Skills & competencies

medical front office coordinator

chicago il

wsa americas

hearusa

hearing care

client experience

appointment scheduling

client records

inventory

full-time

customer service

hearing aids

professional development

Work arrangement

• Weekend coverage required

Benefits & perks

• Comprehensive benefits, paid holidays, PTO, 401(k) match, health and wellness programs, mentorship, professional development, continuing education, LinkedIn Learning, and tuition reimbursement.

Why this role

The posting offers onboarding, comprehensive benefits, paid holidays, PTO, 401(k) match, health and wellness programs, mentorship, professional development, field support, continuing education, LinkedIn Learning, and tuition reimbursement.

About the employer

WSA Americas is hiring for this role. Industry: Offices of All Other Miscellaneous Health Practitioners. Sector: 62.