Customer Service Supervisor

Job overview

The Customer Service Supervisor is an onsite role based in Wayne, NJ, with a pay range of $22.50 - $30.50 per hour. This position supports the store leadership team in delivering excellent customer service and maintaining store operations. This role exists to drive sales, motivate associates, and ensure the store remains safe, organized, and fully stocked. The supervisor collaborates with store leaders to achieve performance goals and provides guidance to the team during their shift.

What you'll do

• Deliver outstanding customer service, resolve inquiries, support store leadership in achieving sales and retention goals, motivate and train associates, manage cash processes, inventory, and store safety.

What we're looking for

Skills & competencies

full-time

day shift

wayne nj

wawa

retail

customer service

leadership

inventory management

cash handling

store operations

$22-$30/hr

no degree required

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, mental health, ESOP, 401(k) matching, Education Assistance, paid time off, paid parental leave

Why this role

4-day work week option available

About the employer

Wawa, Inc. is hiring for this role. Industry: Unclassified (placeholder). Sector: 99.