Residential HVAC Service Specialist

Job overview

The Residential HVAC Service Specialist role is onsite in Havre de Grace, MD, with flexible scheduling options, multiple shifts, flexible days, and 4x10 schedules available. Pay is $30–$45 per hour, plus a bonus plan. The role supports Horizon Home Services’ residential heating and cooling customers. The specialist diagnoses, repairs, and maintains residential HVAC systems and performs preventative maintenance to optimize system performance. Clear customer communication, thorough documentation, and adherence to safety and quality standards help restore home comfort and deliver reliable service.

What you'll do

• Troubleshoot, diagnose, and repair residential HVAC systems
• perform scheduled preventative maintenance and optimize system performance
• explain work and recommendations to customers
• document work
• uphold safety and quality standards.

What we're looking for

Skills & competencies

residential hvac

service specialist

hvac repair

preventative maintenance

customer service

havre de grace md

horizon home services

full-time

$30–$45/hr

bonus plan

flexible scheduling

4x10 option

journeyman license required

paid training

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off, paid training, medical, dental, vision, and life insurance, flexible spending accounts, disability coverage, wellness reimbursement, Employee Assistance Program, paid holidays, 401(k) match, employee discounts, tuition reimbursement, and scholarship programs.

Why this role

HVAC Journeyman’s License required; qualified technicians may be sponsored for Journeyman licensing and NATE certification; paid training and development are offered.

About the employer

Horizon Home Services is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.