Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in Oakley, CA, with pay of $18–$25 per hour plus commission or bonus. The position is with Mark Murray, a State Farm independent contractor agent, and supports customers seeking insurance and financial service products. The representative builds customer relationships and provides prompt, accurate service on insurance inquiries and account needs. Through needs-based reviews, the role helps customers understand available insurance options and supports the agent’s customer service work.

What you'll do

• Establish and follow up on customer relationships
• respond to inquiries about insurance availability, eligibility, coverage, policy changes, transfers, claims, and billing
• provide prompt and accurate customer service
• use a customer-focused, needs-based review process to educate customers about insurance options.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

oakley ca

mark murray state farm agent

$18–$25/hour

insurance services

customer relationships

policy changes

claims support

billing clarification

property and casualty license

life and health license

commission or bonus

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA, group life insurance, health benefits, paid time off, hourly pay plus commission or bonus, and advancement opportunities.

Why this role

Property and Casualty and Life and Health licenses must be obtainable; Spanish is recommended.

About the employer

Mark Murray - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.