Overnight Member Services Representative

Job overview

Compensation is $12–$0 per hour. Overnight Member Services Representative is an onsite, full-time role in Springboro, OH. The role supports Planet Fitness members and guests and helps maintain a clean, welcoming club environment. The representative serves as a first point of contact, assisting with member questions and transactions while supporting membership sales, front-desk operations, and facility cleanliness during the overnight shift.

What you'll do

• Greet members and guests
• respond to questions and account concerns
• explain memberships and amenities
• assist with tours and sign-ups
• process memberships, cancellations, and payments
• answer phones
• follow assigned opening and closing procedures
• clean and organize the club, including restrooms, locker rooms, and workout areas
• refill cleaning supplies.

What we're looking for

Skills & competencies

member services representative

planet fitness

springboro oh

onsite

overnight

customer service

membership support

front desk

club cleanliness

cpr/aed certification

tanning certification

Work arrangement

• Weekend coverage required

Benefits & perks

• Free uniforms, health, dental, and vision insurance, paid time off, training and development, wellness resources, 401(k) and matching, free Black Card membership, flexible spending accounts, and life and disability insurance.

Why this role

The posting requires CPR/AED and tanning certifications within company time frames; high school diploma or equivalent is preferred.

About the employer

Planet Fitness - Fitton Clubs is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.