Customer Service Associate
Compensation
$15.5 – $15.5 /hr
Employment type
Full-time
Work setting
On-site
Location
Wichita, KS
Schedule
Day shift
Posted
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Job overview
The Customer Service Associate is an onsite role based in Wichita, KS. Compensation is $15.50/hr. This role supports the Life Insurance department by providing essential service to policyholders and agents. This position exists to ensure high-quality service delivery for life insurance and annuity products. The associate handles high-volume inquiries, processes policy transactions, and maintains accurate records to support customer satisfaction and operational goals.
What you'll do
- Field 75-100 calls daily, process policy updates, beneficiary changes, and withdrawals, research and resolve inquiries, maintain detailed records, and ensure adherence to service-level agreements.
What we're looking for
- Skills & competencies
- full-timeday shiftwichita kscustomer servicelife insuranceannuitycall centeronsiteentry-levelbenefits included$15.50/hr
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, vision, 401k with match, PTO, disability coverage.
Why this role
Requires 6 months of office and computer experience.
About the employer
NTT DATA Services, LLC is hiring for this role. Industry: Direct Life Insurance Carriers. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- Direct Life Insurance Carriers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: a680a194-d2b4-45f2-b7bd-b824e81dd532