Member Relationship Specialist

Job overview

The Member Relationship Specialist role is onsite in Fort Lauderdale, FL. The pay range is $19–$24 per hour. The position serves members at BrightStar Credit Union, a community-based credit union serving 23 Florida counties. The specialist helps members address financial needs and goals through service, account support, teller transactions, and referrals to deposit and loan solutions. The role contributes to member experience and branch operations while following credit union policies and regulatory requirements.

What you'll do

• Build member relationships and connect members with financial solutions
• process teller transactions, new accounts, and account maintenance
• assist with month-end closing, variance analysis, entries, and checklists
• meet ancillary product referral goals
• comply with credit union policies and regulations
• attend training
• support other branch locations when needed.

What we're looking for

Skills & competencies

member relationship specialist

credit union

member service

teller transactions

new accounts

deposit solutions

loan solutions

fort lauderdale fl

brightstar credit union

$19–$24/hour

saturday rotation

weekend hours may be required

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision
• 401(k) with matching
• tuition reimbursement
• supplemental benefits
• company-paid life insurance
• health savings account with company contributions
• wellness studio and gym.

Why this role

The role requires one to three years of similar or related experience and a high school education or GED; Saturday rotation and possible weekend hours are stated.

About the employer

BrightStar Credit Union is hiring for this role. Industry: Credit Unions. Sector: 52.