Customer Service Manager, State Farm Agent Team Member

Job overview

The Customer Service Manager, State Farm Agent Team Member role is onsite in Lafayette, CO, with compensation of $40,000–$75,000 per year. Josh Chase - State Farm Agent supports customers with insurance questions, policy changes, claims, and billing needs. The role helps the agency meet its goals by supporting office policies and delivering prompt, accurate, friendly service. It also builds customer relationships, explains insurance options through needs-based reviews, and helps keep the office ready to serve customers.

What you'll do

• Establish and follow up on customer relationships
• respond to insurance inquiries about availability, eligibility, coverage, policy changes, transfers, claims, and billing
• educate customers about insurance options using a needs-based review process
• maintain an office equipped to meet customer needs and market relevant products.

What we're looking for

Skills & competencies

customer service manager

state farm agent team member

lafayette co

josh chase state farm agent

insurance customer service

policy changes

claims support

billing inquiries

customer relationships

needs-based reviews

office policies

license reimbursement

performance bonus

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, performance-based bonus, flexible schedule, advancement opportunity, paid time off, and training and development.

Why this role

Property and Casualty License and Life and Health License are listed qualifications; benefits include license reimbursement, performance bonuses, flexible scheduling, paid time off, training and development, and advancement opportunities.

About the employer

Josh Chase - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.