Front Office Manager

Job overview

The Front Office Manager works onsite at Embassy Suites College Station in College Station, TX. Compensation is not specified. The role supports hotel guest service and front office operations. The manager leads front desk staff and oversees daily operations, guest concerns, reservations, room revenue, and occupancy. The position helps maintain efficient service throughout guests’ stays while supporting hotel performance and brand standards.

What you'll do

• Respond to guest requests and complaints
• coach, train, hire, and evaluate front desk personnel
• monitor room revenue, occupancy, rates, and credit reports
• supervise night audit
• prepare staff schedules and payroll information
• oversee reservations, cash handling, reports, records, and front office systems
• maintain communication with hotel departments and enforce policies.

What we're looking for

Skills & competencies

front office manager

hotel operations

college station tx

embassy suites

guest services

front desk

staff supervision

reservations

room revenue

occupancy

night audit

hotel management

Work arrangement

• Weekend coverage required

Why this role

Management-level associates are expected to work as much of each workday as needed to complete responsibilities. Supervisory experience is required.

About the employer

Embassy Suites College Station is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.