Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative role is onsite in Streator, IL. Compensation is not specified; the posting describes hourly pay plus commission or bonus. The role supports a State Farm independent contractor agent serving the local community. The representative builds customer relationships and provides service while helping customers understand insurance options. The role also supports the agent’s marketing goals through lead development, appointment scheduling, and community event involvement.

What you'll do

• Establish and follow up on customer relationships
• respond to inquiries about insurance availability, eligibility, coverage, policy changes, transfers, claims, and billing
• work with the agent on marketing goals
• develop leads, schedule appointments, identify customer needs, and market appropriate products
• support local community events
• provide activity reports.

What we're looking for

Skills & competencies

customer relations

insurance

customer service

sales support

lead development

appointment scheduling

streator il

state farm agent

full-time

flexible hours

paid time off

commission

bonus

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off, performance-based bonus, competitive salary language, flexible hours, and agency advancement potential.

Why this role

Hourly pay plus commission or bonus; flexible hours and agency advancement potential.

About the employer

Theresa Solon - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.