Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Akron, OH, with compensation of $925–$1,280 per week. The position supports Titan Strategy Group’s Akron team through in-person customer relations and account services. The representative helps customers understand products, services, and account options, aiming to provide a positive experience while contributing to individual and team performance goals. Training and ongoing coaching support skill development and professional growth.

What you'll do

• Build customer relationships through face-to-face interactions
• explain available products, services, and account options
• help customers select services suited to their needs
• maintain a professional and positive customer experience
• work toward individual and team performance goals
• participate in ongoing training and skill development.

What we're looking for

Skills & competencies

customer service representative

full-time

customer relations

account services

face-to-face customer support

product information

performance goals

training and development

akron oh

titan strategy group

$925–$1,280/week

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance bonus
• company events
• free food and snacks
• free uniforms
• advancement opportunity
• signing bonus
• training and development.

Why this role

Previous industry experience is not required; training and ongoing support are provided. The posting lists a weekly compensation range and a signing bonus among benefits.

About the employer

TITAN STRATEGY GROUP LLC is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.