Part-Time Member Service Representative

Job overview

The Part-Time Member Service Representative role is onsite at the contact center in Bend, OR. The schedule is Monday, Tuesday, and Friday, 8:05 a.m.–5:05 p.m.; Wednesday, 8:05 a.m.–2:05 p.m.; Thursday off. Compensation is $20.00–$23.36 per hour. The role serves members of Mid Oregon Credit Union. The representative answers member calls, explains credit union products and services, processes requested transactions, and makes appropriate referrals. The role supports member satisfaction by resolving service requests accurately and helping members identify relevant products and services.

What you'll do

• Answer telephone calls and provide credit union product and service information
• post transactions at members’ request
• transfer calls as needed
• make outbound courtesy calls
• cross-sell products and services and make referrals
• ask questions, provide solutions, and complete service requests accurately.

What we're looking for

Skills & competencies

member service representative

part-time

credit union

member support

contact center

phone service

transaction processing

product referrals

bend or

mid oregon credit union

$20–$23.36/hour

monday tuesday friday

wednesday schedule

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, life/disability/AD&D, EAP, Aflac, 401(k) with matching, paid vacation, sick and floating time, and paid volunteer hours.

Why this role

Medical, dental, vision, life/disability/AD&D, EAP, Aflac, 401(k) with matching, paid vacation, sick and floating time, and paid volunteer hours.

About the employer

Mid Oregon Credit Union is hiring for this role. Industry: Credit Unions. Sector: 52.