Patient Services Representative — Cayuga Primary Care, Community Corners

Job overview

The Patient Services Representative role is onsite in Ithaca, New York. Compensation is $18.50–$23.00 per hour. Cayuga Health System’s mission is to equitably improve the well-being of the communities it serves through integrated health services. The representative supports patient access and clinic operations by welcoming and checking in patients, maintaining demographic information, processing payments, and handling calls and clerical tasks. This work helps patients navigate their visit and supports the care team’s administrative workflow.

What you'll do

• Greet and check in patients
• verify and update patient demographics
• assist with consent forms
• receive and process cash and credit card payments for medical services
• initiate calls and pages and triage phone calls
• assist with admissions, discharges, transfers, and other customer service or clerical duties.

What we're looking for

Skills & competencies

patient services representative

patient intake

primary care

community corners

ithaca ny

cayuga health system

full-time

$18.50–$23/hour

patient check-in

medical payments

phone triage

clerical support

Work arrangement

• Weekend coverage required

Benefits & perks

• The posting describes comprehensive employee benefits programs and professional development programs.

Why this role

Onsite role; college-level training in a healthcare support field and prior electronic medical record experience are preferred.

About the employer

Cayuga Health System is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.