Welcome Center Associate

Job overview

The Welcome Center Associate role is an onsite, part-time position in South Dartmouth, MA, paying $15–$16 per hour. The role supports YMCA Southcoast’s Membership family and serves members, guests, and program participants. The position provides front-desk service, promotes memberships and programs, and helps members connect with the YMCA community. It also maintains membership sales records and accounts, responds to concerns, and monitors front-desk and lobby access points.

What you'll do

• Provide in-person and phone service to members, guests, and program participants
• monitor and respond to security issues at front-desk and lobby access points
• interview prospective members, conduct tours, sell memberships, and promote renewals
• maintain membership and program sales records
• help members connect
• resolve membership concerns and escalate unusual or unresolved issues
• manage and reconcile daily cash receipts and accounts.

What we're looking for

Skills & competencies

welcome center associate

part-time

south dartmouth ma

ymca southcoast

membership

front desk

customer service

membership sales

program promotion

member tours

cash reconciliation

weekend shifts

Work arrangement

• Weekend coverage required

Why this role

Schedule may include opening, closing, and weekend shifts, with week-to-week changes as required.

About the employer

YMCA Southcoast is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.