Bilingual Patient Service Representative

Job overview

The Bilingual Patient Service Representative role is onsite in Prospect Hill, NC, with pay of $17.66–$23.74 per hour. Piedmont Health Services provides accessible primary healthcare through community health centers and other services across central North Carolina. This role supports patient access by welcoming and registering medical, dental, and behavioral health patients, scheduling appointments, and completing documentation. It also helps maintain accurate patient records and address claim and authorization issues so patients and center operations are supported.

What you'll do

• Check in and register medical, dental, and behavioral health patients
• schedule appointments
• complete required documentation
• coordinate with Center Managers to correct denied claims
• maintain accurate patient data
• process patient claims and authorization issues
• comply with applicable standards and HIPAA privacy requirements.

What we're looking for

Skills & competencies

bilingual patient service representative

spanish

patient registration

patient scheduling

healthcare

medical and dental

behavioral health

prospect hill nc

piedmont health services

$17.66–$23.74/hr

rotating saturday shift

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, life insurance, short- and long-term disability, 403(b) plan, paid holidays, and continuing medical education.

Why this role

Spanish fluency is required; knowledge of Dentrix and Athena is listed. Schedule is 40 hours weekly, Monday through Friday, with one late night weekly and a rotating Saturday shift every 5–6 weeks.

About the employer

Piedmont Health Services is hiring for this role. Industry: HMO Medical Centers. Sector: 62.