Front Desk Representative

Job overview

The Front Desk Representative role is onsite in Lake Havasu City, AZ. Compensation is not specified. Optima Medical provides personalized healthcare across Arizona and Nevada, including primary and specialty services. The representative supports clinic operations by welcoming and checking in patients, handling appointment scheduling and phone messages, and updating patient and insurance information. The role helps patients navigate administrative steps and supports an organized front-office experience.

What you'll do

• Verify insurance coverage
• collect past-due balances and copayments at check-in
• answer phones and relay messages
• confirm and schedule appointments
• and enter or update patient and insurance information.

What we're looking for

Skills & competencies

front desk representative

lake havasu city az

medical front office

patient check-in

insurance verification

appointment scheduling

patient records

emr

customer service

optima medical

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, vision, and dental benefits
• 401(k)
• paid holidays
• growth opportunities
• leadership and mentoring
• and career-development resources.

Why this role

The posting requires one year of customer-service experience and a high school diploma or GED; medical front-office experience is preferred.

About the employer

Optima Medical is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.