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Technology Support Specialist — Education

TC Networks · Platteville, WI · TC Networks Managed Services team supporting school districts

Compensation

$18 – $20 /hr

Employment type

Full-time

Work setting

On-site

Location

Platteville, WI

Schedule

Day shift

Posted

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Job overview

Technology Support Specialist — Education is primarily onsite at school district facilities in Beloit, WI. The posting lists compensation of $18–$20 per hour. The role is part of TC Networks’ Managed Services team, supporting students, teachers, and staff with school technology. The specialist resolves user issues and maintains devices, accounts, classroom technology, and related records. This support helps keep district technology systems available and usable for teaching, learning, and school operations.

What you'll do

  • Respond to technology inquiries through Zendesk, email, or in person
  • configure and maintain devices and software
  • troubleshoot network and printing issues
  • assist with user accounts
  • perform hardware diagnostics and repairs
  • support classroom audiovisual equipment
  • document requests and inventory
  • update knowledge resources
  • assist with security protocols and IT projects.

What we're looking for

Skills & competencies
technology support specialist
beloit wi
tc networks
full-time
education technology
help desk
device management
network support
classroom technology
windows
macos
chromeos
$18–$20/hr
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Health insurance, retirement, and flexible paid time off.

Why this role

Occasional travel between district sites may be required; flexible hours may be needed for after-school or event support.

About the employer

TC Networks is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.

Additional details

Industry sector
54
Industry
Computer Systems Design Services
Occupation code
15-1232.00
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