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Associate, Donor Services

STEPHEN SILLER TUNNEL TO TOWERS FOUNDATION · New York, NY · Donor Services team

Compensation

$50k – $55k /yr

Employment type

Full-time

Work setting

On-site

Location

New York, NY

Schedule

Day shift

Posted

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Job overview

The Associate, Donor Services role is onsite in New York, NY, with compensation of $50,000–$55,000 per year. The Tunnel to Towers Foundation honors firefighter Stephen Siller and military members and first responders who have made sacrifices in service to the country. The associate supports donor and event-participant service by processing gifts and registrations, responding to questions, maintaining supporter accounts, and preparing correspondence. The work helps maintain donor satisfaction and trusting relationships with the Foundation’s supporters.

What you'll do

  • Process donor gifts and monthly giving account requests
  • handle phone and electronic inquiries
  • create, maintain, and close donor and supporter accounts in the Foundation CRM
  • engage donors as part of retention efforts
  • prepare regular system reports and analysis
  • provide weekend and holiday shift coverage upon request.

What we're looking for

Skills & competencies
donor services
new york ny
tunnel to towers foundation
donor support
donation processing
event registration
crm
customer service
donor retention
weekend and holiday coverage
$50k–$55k/year
Work arrangement
  • Weekend coverage required

About the employer

STEPHEN SILLER TUNNEL TO TOWERS FOUNDATION is hiring for this role. Industry: Civic and Social Organizations. Sector: 81.

Additional details

Industry sector
81
Industry
Civic and Social Organizations
Occupation code
43-4051.00
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