CRM Administrator

Job overview

The CRM Administrator role is listed in 00907, Puerto Rico; the source does not specify a remote or hybrid arrangement, and compensation is not specified. Invest Puerto Rico is a nonprofit organization whose mission is to promote Puerto Rico as a competitive investment jurisdiction and attract business and external capital. The administrator serves as the technical steward of the Salesforce CRM, maintaining system health, data integrity, governance, and reporting. The role enables Business Development and Marketing teams to manage investor relationships, outreach, pipelines, and campaigns using consistent, reliable CRM data.

What you'll do

• Administer Salesforce configurations, roles, permissions, integrations, and enhancements
• manage data imports
• audit and clean CRM data
• coordinate with vendors and technical partners
• document system changes and standards
• establish data governance
• create training materials
• build dashboards and reports
• support Business Development and Marketing workflows
• maintain access controls and audit trails
• identify workflow automation opportunities.

What we're looking for

Skills & competencies

crm administrator

invest puerto rico

salesforce

crm administration

data governance

data quality

dashboards

reporting

business development

marketing

investment attraction

puerto rico

Work arrangement

• Weekend coverage required

Why this role

The role maintains CRM data and reporting but does not set business strategy or interpret data for decision-making.

About the employer

Invest Puerto Rico is hiring for this role. Industry: Administration of General Economic Programs. Sector: 92.