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Administrative Assistant / Customer Service Representative

5th HQ · Pompano Beach, FL · Client office support

Compensation

$16 – $18 /hr

Employment type

Full-time

Work setting

On-site

Location

Pompano Beach, FL

Schedule

Day shift

Posted

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Job overview

The Administrative Assistant / Customer Service Representative role is onsite in Pompano Beach, FL, with pay of $16–$18 per hour. The position supports a client of 5th HQ. The role combines customer service and office administration, helping respond to customer inquiries, process refunds and returns, maintain reports and records, and keep routine office tasks organized.

What you'll do

  • Respond to Amazon customer service messages
  • process refunds and learn customer returns
  • run daily reports and follow up on action items
  • review invoices and potentially learn deposit processing
  • handle calls, emails, and correspondence
  • schedule appointments and meetings
  • maintain records, databases, and filing systems
  • prepare reports, presentations, and documents.

What we're looking for

Skills & competencies
administrative assistant
customer service
pompano beach fl
5th hq
$16–$18/hr
amazon customer messages
refund processing
returns
daily reports
invoice review
microsoft office
english/spanish bilingual
Work arrangement
  • Weekend coverage required

Why this role

Bilingual English/Spanish required; high school diploma or equivalent required; Microsoft Office proficiency requested.

About the employer

5th HQ is hiring for this role. Industry: Office Administrative Services. Sector: 56.

Additional details

Industry sector
56
Industry
Office Administrative Services
Occupation code
43-6014.00
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