Front Desk Agent, Hotel

Job overview

The Front Desk Agent role is onsite in Concan, TX. Compensation is not specified. The position serves as the initial guest contact at Camp Cold Springs and supports guests throughout their stay. The agent manages check-in, check-out, reservations, payments, and guest inquiries while coordinating with housekeeping. The role contributes to a smooth and welcoming guest experience through accurate records and timely responses.

What you'll do

• Complete check-in and check-out procedures
• manage online and phone reservations
• process room payments and verify identification and payment details
• welcome guests and assign rooms
• explain rooms, rates, and amenities
• respond to guest concerns and complaints
• coordinate with housekeeping
• offer additional services when appropriate
• and maintain booking and payment records.

What we're looking for

Skills & competencies

front desk agent

hotel guest services

check-in and check-out

reservations

payment processing

guest relations

housekeeping coordination

concan tx

camp cold springs

cross-training opportunity

evenings may be required

weekends may be required

Work arrangement

• Weekend coverage required

Benefits & perks

• Flexible scheduling
• employee discounts
• advancement opportunities
• health insurance
• paid time off
• vision and dental insurance.

Why this role

Opportunity to cross-train as a bartender; must be at least 21 and willing to work peak hours, which may include evenings, holidays, and weekends.

About the employer

Camp Cold Springs is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.