Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Great Falls, MT. Compensation is $38,000–$50,000 per year. Mike Erickson’s locally operated State Farm independent contractor agency serves individuals, families, and businesses in Great Falls and Central Montana.

What you'll do

• Assist customers with policy questions, billing, coverage information, claims, and service requests
• process policy changes, renewals, and account updates
• maintain accurate customer records
• manage competing priorities
• collaborate with teammates
• identify opportunities to review coverage and address additional insurance needs
• support retention and agency growth.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

insurance service

policy changes

billing inquiries

claims support

customer relationships

great falls mt

mike erickson - state farm agent

$38k–$50k/year

full-time

training

401(k)

health insurance

Work arrangement

• Weekend coverage required

Benefits & perks

• Training and development, performance-based bonus, advancement opportunities, paid time off, 401(k), and health insurance.

Why this role

Insurance experience is not required; structured training is offered, and the employee must be willing to obtain required insurance licensing.

About the employer

Mike Erickson - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.