Senior Program Manager — Enterprise IT Service Desk

Job overview

The Senior Program Manager role is onsite in Washington, DC; compensation is not specified. Halvik delivers digital services, analytics, cybersecurity, and technology services to U.S. government agencies.

What you'll do

• Monitor and manage task-order services to ensure compliance with requirements, performance measures, and deliverables. Manage project artifacts, plans, schedules, resource estimates, risk and issue logs, communications, quality assurance plans, and status reports
• lead IT teams and client interactions
• and support infrastructure strategy, service-delivery standards, and long-range planning for a centralized enterprise service desk.

What we're looking for

Skills & competencies

senior program manager

it service desk

enterprise it

project management

federal government

pmp required

public trust clearance

washington dc

halvik

eight years experience

supervisory experience

full-time

itil preferred

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, life, short- and long-term disability insurance
• 11 federal holidays
• paid time off
• 401(k) match
• flexible spending accounts
• tuition assistance
• charitable contribution matching
• and possible performance-based incentives.

Why this role

Requires a bachelor’s degree or equivalent, at least eight years of experience including four years in a supervisory role, PMP certification, and Public Trust clearance. ITIL V3 Foundations or comparable certification is preferred.

About the employer

Halvik is hiring for this role. Industry: Custom Computer Programming Services. Sector: 54.