Merchant Lifecycle Associate

Job overview

Merchant Lifecycle Associate is an onsite role listed for Seattle or New York. The posting states a rate of $45 per hour. The role supports merchant recruitment, onboarding, governance and experience matters, and strategic projects. The associate helps merchants progress through onboarding, coordinates issue resolution with internal teams, and supports account managers on merchant projects. The role also consolidates process, product, and data issues to help drive continuous improvement.

What you'll do

• Contact merchants from provided leads and support recruitment and onboarding
• communicate onboarding requirements and follow up on progress
• collect and clarify merchant governance and experience issues
• coordinate with the governance team and account managers to identify causes and solutions
• support appeal materials and corrective action reports
• gather and consolidate project requirements with merchant, product, marketing, and content teams
• handle routine data-based tasks such as priority SKU submissions and reporting
• summarize issues and work with teams on improvements.

What we're looking for

Skills & competencies

merchant lifecycle associate

intellipro group

seattle

new york

onsite

$45/hr

merchant onboarding

e-commerce

governance and experience

account management

cross-functional projects

sql data tools

excel

bachelor’s degree

Work arrangement

• Weekend coverage required

Why this role

Role combines merchant onboarding, governance and experience follow-up, and cross-functional strategic project support.

About the employer

IntelliPro Group Inc. is hiring for this role. Industry: Employment Placement Agencies. Sector: 56.