Scheduling Manager

Job overview

The Scheduling Manager role is onsite in Lawrence, MA. Compensation is not specified in the posting. Greater Lawrence Family Health Center is a mission-driven nonprofit focused on patient care across the Merrimack Valley and sponsors the Lawrence Family Medicine Residency program. The manager oversees clinician scheduling operations, provider and residency schedules, scheduling systems, and compensation reporting. By supervising scheduling staff and improving processes, the role supports provider productivity, adequate coverage, and patient access across GLFHC.

What you'll do

• Develop and maintain clinician and residency schedules
• ensure adequate provider coverage
• review schedule changes and assignments
• resolve scheduling conflicts
• maintain scheduling policies and templates
• audit scheduling accuracy and capacity
• oversee scheduling systems and data integrity
• partner with IT and vendors on enhancements
• prepare incentive compensation reports
• analyze productivity and access data
• supervise and develop scheduling staff.

What we're looking for

Skills & competencies

scheduling manager

lawrence ma

glfhc

healthcare scheduling

clinician schedules

provider coverage

patient access

scheduling systems

incentive compensation reporting

staff supervision

healthcare operations

Work arrangement

• Weekend coverage required

Benefits & perks

• Comprehensive benefits package, growth opportunities, and tuition reimbursement.

Why this role

Requires a bachelor's degree in a related field, 5–7 years of healthcare scheduling, operations, or access management experience, and at least three years of supervisory or leadership experience. QGenda or EHR scheduling experience is preferred.

About the employer

GLFHC is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.