Account Supervisor

Job overview

The Account Supervisor is an onsite role based in Phoenix, AZ. Compensation is not specified in the posting. This position supports the Customer Service Center team at Sky Chefs, a global leader in aviation culinary and airline services. This role serves as the strategic link between airline partners and internal operations, ensuring exceptional service delivery and strong client relationships. The Account Supervisor manages day-to-day account activities, monitors performance metrics, and collaborates across functions to drive operational excellence and contract compliance.

What you'll do

• Serve as primary point of contact for airline partners
• ensure accurate billing and service delivery
• oversee inventory management
• monitor equipment counts
• coordinate catering operations for on-time departures
• implement menu and service changes
• ensure compliance with FDA, HACCP, and safety standards
• manage customer audits and business reviews
• analyze flight attendant feedback and delay trends
• support culinary presentations and menu showcases.

What we're looking for

Skills & competencies

contract

day shift

phoenix az

sky chefs

account management

aviation

logistics

onsite

customer service

operations

no on-call

weekend work required

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, Dental, Vision, 401(k) match, tuition reimbursement, free meals.

Why this role

Medical, Dental & Vision coverage starting Day 1; 401(k) with company match; free meals and on-site parking; tuition reimbursement.

About the employer

Sky Chefs is hiring for this role. Industry: Caterers. Sector: 72.