User Support Specialist (Intelligence Data Discovery and Tradecraft)

Job overview

The User Support Specialist is an onsite role based in Rockville, MD, with a salary range of $73,450 to $132,775 per year. This position supports the development and operation of the POSTMAN platform for Open Source Intelligence. The specialist will provide software familiarization and discovery tradecraft to Intelligence Community users. The role involves collaborating with data scientists and technologists to maximize mission outcomes, create training materials, and document user requirements to improve data discovery and platform adoption.

What you'll do

• Become a POSTMAN power user to support the discovery of critical intelligence insights.
• Collaborate with team members and IC users to understand requirements.
• Provide subject matter expertise through outreach and engagement.
• Build professional relationships to enable the use of novel technologies.
• Create training and familiarization material.
• Document and communicate user requirements to development teams.

What we're looking for

Skills & competencies

full-time

day shift

rockville md

leidos

user support

intelligence

osint

ts/sci clearance

data discovery

tradecraft

$73.4k-$132.7k/yr

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive compensation, Health and Wellness programs, Income Protection, Paid Leave, and Retirement.

Why this role

Requires active TS/SCI clearance with ability to obtain a TS/SCI with Polygraph.

About the employer

Leidos is hiring for this role. Industry: Research and Development in the Physical, Engineering, and Life Sciences (except Nanotechnology and Biotechnology). Sector: 54.