Hotel Front Desk Agent | Part-Time, 2nd Shift (3 PM–11 PM)

Job overview

The Hotel Front Desk Agent | Part-Time, 2nd Shift (3 PM–11 PM) role is onsite in Durango, CO, paying $16–$18 per hour. Holiday Inn Express Durango offers guests a welcoming stay and provides employee discounts at other IHG hotels. This role serves as guests’ first point of contact, handling arrivals, departures, reservations, questions, and concerns. It supports a pleasant guest experience by coordinating with housekeeping, maintaining booking and payment records, and arranging services for groups and VIP guests.

What you'll do

• Complete check-in and check-out
• manage phone and online reservations
• register guests and assign rooms
• explain rates, amenities, and payment methods
• respond to complaints
• coordinate room readiness with housekeeping
• confirm group reservations and arrange personalized services
• upsell services when appropriate
• maintain booking and payment records.

What we're looking for

Skills & competencies

part-time

2nd shift

3 pm–11 pm

hotel front desk

guest services

reservations

check-in

check-out

durango co

holiday inn express durango

$16–$18/hr

hiring bonus

pto

Work arrangement

• Weekend coverage required

Benefits & perks

• $750 hiring bonus, holiday pay, earned PTO, and immediate employee discount at other IHG hotels.

Why this role

$750 hiring bonus, holiday pay, earned PTO, and employee discounts at other IHG hotels.

About the employer

Holiday Inn Express Durango is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.