Business Analyst and Solution Designer, NCDOT Permits

Job overview

The Business Analyst and Solution Designer, NCDOT Permits role is remote, with the listing associated with Raleigh, NC; compensation is not specified. The position supports NCDOT Permits and District Offices business processes and tools. The role leads design and continuous improvement of SharePoint and web-based solutions by translating business needs into user stories, prototypes, and tested workflows. It also supports user training and provides direction to junior technical staff.

What you'll do

• Design and build custom SharePoint and web-based solutions for Permits and District Offices
• gather business requirements and translate them into user stories
• prototype, test, and debug applications and processes, including the Permits virtual/help agent
• prioritize and track work
• re-engineer business processes
• develop training materials and documentation
• lead and mentor junior technical staff
• support and improve live tools across stakeholders, developers, and end users.

What we're looking for

Skills & competencies

business analyst

solution designer

sharepoint

power platform

permits

district offices

requirements

quality assurance

remote

raleigh nc

coolsoft

Work arrangement

• Weekend coverage required

Why this role

Leads solution design and improvement for NCDOT Permits and District Offices tools, including a virtual/help agent.

About the employer

COOLSOFT is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.