Receptionist – State Farm Agent Team Member

Job overview

The Receptionist – State Farm Agent Team Member role is onsite in Eaton Rapids, MI; remote positions are available for applicants with 2+ years of current State Farm agency experience. Compensation is $35,000–$45,000 per year. The role supports Steve Bartshe State Farm’s customer service and agency operations. The receptionist manages the front desk and helps policyholders and visitors reach the right support. By answering calls, handling basic inquiries and billing questions, and assisting with mail and payments, the role contributes to responsive customer service and smooth agency operations.

What you'll do

• Greet visitors
• answer and direct incoming calls
• process incoming and outgoing mail
• respond to basic inquiries about State Farm insurance products and services
• direct policyholders to appropriate team members for complex needs
• assist with general billing inquiries and payments
• collaborate with team members
• maintain an organized reception area.

What we're looking for

Skills & competencies

receptionist

state farm agent team member

eaton rapids mi

steve bartshe state farm

customer service

front desk

phone support

insurance inquiries

mail processing

billing inquiries

property & casualty license

life & health license

$35k–$45k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• hands-on training
• career growth opportunities
• retirement plan
• paid holidays
• evenings off
• appreciation lunches
• performance reviews
• team-building events.

Why this role

Remote positions are available for applicants with 2+ years of current State Farm agency experience; Property & Casualty and Life & Health insurance licenses are required.

About the employer

Steve Bartshe State Farm is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.