Customer Service Associate, Car Wash

Job overview

The Customer Service Associate role is onsite in Mundelein, IL, with pay of $16 per hour. The position supports customer service and daily site operations at Driven Car Wash. The role exists to create a positive guest experience by explaining wash and membership options, assisting customers, supporting safe vehicle flow, and maintaining clean customer areas.

What you'll do

• Greet customers
• explain wash packages, memberships, promotions, and the mobile app
• encourage membership and loyalty participation
• answer questions and resolve concerns
• perform quality checks
• load vehicles safely and direct traffic
• maintain vacuum areas and customer spaces
• restock amenities
• complete lot checks
• assist with periodic tunnel maintenance
• follow safety procedures.

What we're looking for

Skills & competencies

customer service associate

car wash

customer experience

membership sales

vehicle loading

tunnel operations

site cleanliness

mundelein il

driven car wash

$16 per hour

paid training

employee car wash benefits

Work arrangement

• Weekend coverage required

Benefits & perks

• Flexible scheduling
• paid training
• advancement opportunities
• employee car wash benefits
• paid time off for eligible employees
• performance incentives.

Why this role

The posting describes rotating between customer service and tunnel operations and working outdoors in varying weather conditions.

About the employer

Driven Car Wash is hiring for this role. Industry: Car Washes. Sector: 81.