Hotel General Manager

Job overview

Compensation is $0 per year. The Hotel General Manager is an onsite role in Charlotte, NC. in the posting. The role leads operations at the Fairfield Inn & Suites by Marriott in Charlotte Matthews and supports Newport Hospitality Group’s focus on guest and team experiences. The General Manager owns hotel performance by developing department leaders, maintaining brand and property standards, and overseeing staffing and financial results. The role balances guest satisfaction, team effectiveness, and business performance across hotel operations.

What you'll do

• Lead, coach, and develop department leaders and associates
• drive guest satisfaction and respond to feedback
• maintain Marriott brand standards
• oversee hotel departments
• manage staffing, scheduling, productivity, and labor costs
• review financial performance, forecasts, budgets, and expenses
• partner with Sales and Revenue Management
• maintain a safe, clean, and welcoming property
• build relationships with guests, associates, ownership, vendors, and community partners.

What we're looking for

Skills & competencies

hotel general manager

hotel operations

hospitality

guest satisfaction

team leadership

marriott brand standards

staffing

financial performance

charlotte nc

fairfield inn & suites

newport hospitality group

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• paid time off
• 401(k)
• DailyPay access
• special hotel discounts for team members.

Why this role

Benefits listed include health, dental, and vision insurance, paid time off, 401(k), DailyPay access, and team-member hotel discounts.

About the employer

Fairfield Inn & Suites By Marriott - Charlotte Matthews is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.