Customer Service Representative, State Farm Agent Team Member

Job overview

The Customer Service Representative, State Farm Agent Team Member role is onsite in Wichita, KS, with a stated salary range of $45,000–$65,000 per year. The role supports Dustin Sylvester's State Farm agency by helping deliver customer experiences that reinforce agency growth. The position contributes to customer service by answering inquiries, explaining policy information, assisting with policy updates and claims, and maintaining accurate interaction records while coordinating with agency team members.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions. The posting prefers previous customer service experience and notes communication, interpersonal, detail, multitasking, and self-motivation skills.

What we're looking for

Skills & competencies

customer service representative

wichita ks

dustin sylvester state farm agent

insurance

customer inquiries

policy information

policy changes

claims processing

$45k–$65k per year

license reimbursement

health insurance

paid time off

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Short-term disability insurance, life insurance, license reimbursement including study materials, performance-based bonus, health insurance, paid time off, flexible schedule, advancement opportunities, and training and development.

Why this role

Benefits listed include short-term disability and life insurance, license reimbursement and study materials, performance-based bonus, health insurance, paid time off, flexible schedule, advancement opportunities, and training and development.

About the employer

Dustin Sylvester - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.