Receptionist — State Farm Agent Team Member

Job overview

The Receptionist — State Farm Agent Team Member position is onsite in Richmond, VA, with compensation of $17–$21 per hour. Tom Pearson - State Farm Agent is an insurance agency seeking to provide customer service and support its office team. The receptionist welcomes customers, manages appointments and communications, and supports customer records and administrative work. By responding to inquiries and identifying opportunities to discuss insurance options, the role helps connect customers with the appropriate team members and services.

What you'll do

• Greet customers in person and by phone and direct them to appropriate team members
• manage appointment scheduling and office communications
• assist with incoming inquiries and customer records
• speak with prospective and existing customers and identify opportunities to offer insurance options
• follow up on customer needs
• support administrative tasks and projects.

What we're looking for

Skills & competencies

receptionist

state farm agent team member

richmond va

tom pearson - state farm agent

$17–$21/hr

customer service

appointment scheduling

office communications

customer records

insurance options

administrative support

microsoft office

crm systems

flexible schedule

Work arrangement

• Weekend coverage required

Benefits & perks

• Opportunity for advancement, training and development, and a flexible schedule.

Why this role

The posting requests previous receptionist or customer-service experience, communication and interpersonal skills, organization and multitasking abilities, comfort with sales conversations, and basic computer skills including Microsoft Office and CRM systems.

About the employer

Tom Pearson - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.