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Customer Retention Specialist

Michael Nelson - State Farm Agent · Tulsa, OK · Sales Support

Compensation

$15 – $25 /hr

Employment type

Full-time

Work setting

On-site

Location

Tulsa, OK

Schedule

Day shift

Posted

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Job overview

The Customer Retention Specialist is an onsite role based in Tulsa, OK, at Michael Nelson - State Farm Agent. Compensation is $15-$25/hour, and this role supports the insurance agency's sales and administrative operations. This role exists to remove administrative burdens from sales producers, allowing them to focus on revenue generation. The specialist handles service requests, policy changes, and application processing to ensure smooth agency operations.

What you'll do

  • Processes policy changes
  • submits applications
  • handles underwriting follow-ups
  • generates quotes
  • maintains CRM records
  • supports marketing
  • assists with client onboarding.

What we're looking for

Skills & competencies
full-time
day shift
tulsa ok
state farm
customer retention
insurance
sales support
administrative
$15-$25/hr
onsite
benefits
commission
Work arrangement
  • Weekend coverage required

Benefits & perks

  • 401(k), 401(k) matching, Bonus based on performance, Dental insurance, Health insurance, Paid time off, Training & development, Vision insurance

Why this role

Performance-based commission and bonus sharing, 401(k) matching, and comprehensive health benefits.

About the employer

Michael Nelson - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.

Additional details

Industry sector
52
Industry
Insurance Agencies and Brokerages
Occupation code
43-4051.00
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