Inside Sales Supervisor

Job overview

The Inside Sales Supervisor is an onsite, full-time office position in Lithia Springs, GA; the posting states an annual salary range of $60,000–$70,000. The role leads Truly Good Foods’ customer success team and supports customer retention and account growth. The supervisor exists to improve customer experience and lifetime value through relationship management, issue resolution, and process improvement. Responsibilities include coaching the team, monitoring customer health and performance, overseeing order and account processes, and coordinating with supply chain, finance, and marketing.

What you'll do

• Resolve escalated customer issues and identify root causes
• build account relationships and identify retention and growth opportunities
• monitor customer health metrics
• coach and develop customer success specialists
• conduct performance reviews and training
• analyze team performance and feedback
• oversee order processing, invoicing, and credit resolution
• maintain customer playbooks and use CRM automation.

What we're looking for

Skills & competencies

inside sales supervisor

customer success

team leadership

account growth

customer retention

crm

lithia springs ga

truly good foods

full-time

annual salary $60,000–$70,000

order processing

customer experience

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• HSA, HRA, and FSA options
• company-paid short-term disability, basic life insurance, and employee assistance program
• long-term disability
• optional insurance
• paid time off
• 9 paid holidays
• 401(k) eligibility after 6 months.

About the employer

Truly Good Foods is hiring for this role. Industry: All Other Miscellaneous Food Manufacturing. Sector: 31.