Client Care Coordinator

Job overview

The Client Care Coordinator works onsite in Waltham, MA, for $16–$19 per hour. The role supports BrightStar Care’s home care services and its work to provide care for patients and families. The coordinator keeps daily office operations organized and efficient, connecting administrative staff, caregivers, and clients while supporting compliant, responsive client services.

What you'll do

• Oversee day-to-day office operations
• coordinate communication among the administrative team, caregivers, and clients
• manage incoming calls, scheduling, and billing
• maintain compliance with company policies, state regulations, and healthcare standards
• assist with recruiting, onboarding, and credentialing
• track supplies, vendors, and inventory
• respond to inquiries
• support marketing and community outreach
• maintain confidential records and employee files.

What we're looking for

Skills & competencies

client care coordinator

home care

office operations

caregiver coordination

client services

scheduling

billing

waltham ma

brightstar care

flexible scheduling

Work arrangement

• Weekend coverage required

Benefits & perks

• Referral bonus, weekly pay with direct deposit and early access, performance bonus, flexible schedule, advancement opportunity, profit sharing, and training and development.

Why this role

Flexible scheduling, performance bonuses, training and development, advancement opportunities, and profit sharing.

About the employer

Brightstar Care of Concord, Lexington and Woburn is hiring for this role. Industry: Home Health Care Services. Sector: 62.