Patient Services Representative

Job overview

The Patient Services Representative role is onsite in Winooski, VT; the posting states the position is in-office 100% of the time and not eligible for remote or hybrid work. Pay is $21–$26.23 per hour. The role supports Community Health Centers of Burlington’s patient services and clinical flow.

What you'll do

• Provide customer service to patients, coworkers, and visitors
• plan before and after visits
• conduct patient outreach
• schedule appointments
• manage clinical patient flow and registration
• coordinate with clinical staff and answer patient questions
• complete administrative tasks
• manage multiple phone lines
• and use EPIC electronic health records, Microsoft Office, and electronic scheduling systems.

What we're looking for

Skills & competencies

patient services representative

healthcare

winooski vt

community health centers of burlington

full-time

onsite

patient registration

appointment scheduling

patient outreach

clinical patient flow

epic

$21–$26.23/hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Flexible Spending Accounts
• dental and vision coverage
• life and disability insurance
• 401(k) with 3% contribution after one year
• continuing education funds for applicable licensed roles
• combined time off
• eight paid annual holidays
• Employee Assistance Program
• local discounts and perks.

Why this role

High school diploma or GED required; related-field experience preferred. The posting lists positions at Riverside and Winooski and notes willingness to work across locations and service lines as needed.

About the employer

Community Health Centers of Burlington is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.