Security Ambassador

Job overview

The Security Ambassador role is onsite in Durham, NC. Compensation is described as competitive, with no numeric amount specified. The role supports museum security by helping protect visitors, staff, property, facilities, and collections. The ambassador performs security and visitor-support duties, monitors assigned areas, and responds to incidents while providing professional customer service. The role contributes to a safe and welcoming museum environment through observation, policy enforcement, clear communication, and operational support.

What you'll do

• Implement museum security procedures
• respond to fire, life-safety, and medical incidents
• monitor for suspicious or unsafe activity
• complete incident reports
• monitor visitor compliance with museum policies
• protect collections and facilities
• greet and check in visitors and issue temporary badges
• escort facilities staff and contractors in secure areas
• answer visitor questions
• perform opening and closing procedures
• operate video surveillance systems
• support after-hours events as needed
• participate in training
• operate a golf cart as needed.

What we're looking for

Skills & competencies

security ambassador

durham nc

grace federal solutions

museum security

visitor services

emergency response

art collection protection

video surveillance

first shift

weekends

8 a.m.–9 p.m.

Work arrangement

• Weekend coverage required

Why this role

Full-time, first-shift schedule with weekends; hours may fall between 8:00 a.m. and 9:00 p.m. Previous security, customer service, museum, or hospitality experience is a plus. Staff must be available to float to other qualified units or campuses upon request.

About the employer

Grace Federal Solutions LLC is hiring for this role. Industry: Security Guards and Patrol Services. Sector: 56.