Front Desk Agent, The LINE DC

Job overview

The Front Desk Agent role is onsite in Washington, DC. Pay is $20–$23 per hour. The LINE is a hotel collection rooted in local culture and community, and the DC property is connected to the Adams Morgan neighborhood. The agent manages guest arrivals, departures, inquiries, and payments while coordinating with hotel colleagues and departments. The role supports a welcoming, professional guest experience and accurate front-office operations.

What you'll do

• Greet guests
• handle in-person and phone interactions and requests
• check guests in and out
• assign rooms and charge correct rates
• arrange luggage delivery
• issue keys
• settle bills and reconcile transactions
• maintain an assigned bank
• accept reservations, changes, and cancellations when needed
• use the property management system
• know hotel services and safety procedures
• participate in meetings.

What we're looking for

Skills & competencies

front desk agent

hotel hospitality

guest services

the line dc

washington dc

$20–$23/hr

check-in and check-out

reservations

opera pms

ward 1 resident bonus

health insurance

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Free food and snacks
• health, dental, and vision insurance
• 401(k) and matching
• training and development
• company-paid life and disability insurance
• discounted family rates
• family meals
• two weeks’ vacation and 10 holidays.

Why this role

The posting seeks a DC Ward 1 resident and describes a $300 Ward 1 resident bonus if hired.

About the employer

The LINE, The Ned (US) & Saguaro Hotels is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.