Customer Service Representative — Salem Store

Job overview

The Customer Service Representative role is onsite at the Goodwill store in Salem, OH. Pay is $12.30 per hour. The position supports the shopping experience at Youngstown Area Goodwill Industries’ Salem store and the organization’s mission of transforming lives through work. The role exists to assist customers and support smooth store operations. By answering questions, processing transactions, maintaining sales and checkout areas, and restocking merchandise, the representative helps customers shop and the store meet its goals.

What you'll do

• Greet and assist customers
• answer questions about products and store policies
• process cash-register transactions accurately
• maintain clean and organized sales-floor and checkout areas
• restock merchandise and maintain appealing displays
• collaborate with team members to meet store goals.

What we're looking for

Skills & competencies

customer service representative

salem oh

youngstown area goodwill industries

$12.30/hour

part-time

retail

customer assistance

cash register

restocking

flexible hours

weekend availability

evening availability

Work arrangement

• Weekend coverage required

Benefits & perks

• Training and support are offered.
• The posting also describes benefits and programs, including paid time off, 401(k), and insurance, but does not specify eligibility for this part-time role.

Why this role

Part-time with flexible hours based on store needs; must be available for weekends and evenings as scheduled. Previous customer service or retail experience is preferred but not required. The organization welcomes applicants with barriers to employment and offers training and support.

About the employer

Youngstown Area Goodwill Industries is hiring for this role. Industry: Used Merchandise Retailers. Sector: 45.