Team Leader — Pret A Manger

Job overview

Team Leader — Pret A Manger is an onsite role in New York, NY, paying $21 per hour plus a Mystery Shopper bonus and tips. Pret describes its shops as serving food and organic coffee and offering opportunities for team growth. The Team Leader runs shifts, coaches team members, and helps maintain shop standards and smooth operations. The role supports guest service and shop performance while developing leadership skills in food preparation, service, and daily operations.

What you'll do

• Run shifts and support smooth shop operations
• coach and train team members in food preparation, barista skills, guest service, and standards
• provide feedback and conduct pre-shift meetings
• oversee food and drink quality, stations, safety, and cleanliness
• handle guest concerns
• support inventory, scheduling, and shift reports
• work with managers on shop goals.

What we're looking for

Skills & competencies

team leader

pret a manger

new york ny

onsite

$21/hr

mystery shopper bonus

tips

shift leadership

guest service

barista skills

food safety

team training

paid time off

health dental vision

Work arrangement

• Weekend coverage required

Benefits & perks

• Weekly Mystery Shopper bonus up to an extra $1 per hour
• tips
• paid time off
• free breakfast and lunch while working
• health, dental, and vision benefits and 401(k) for eligible full-time employees
• child bonding leave
• training
• transit program
• FSA/HSA
• pet insurance.

Why this role

$21 per hour plus weekly Mystery Shopper bonus of up to an extra $1 per hour and tips; free breakfast and lunch while working; Pret Academy training and development.

About the employer

50th and Eighth | Pret A Manger is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.