Security Operations Center Operator | Alarm Monitoring & Dispatch

Job overview

The Security Operations Center Operator is an onsite role based in Campbell, CA. Compensation is not specified for this position, which supports the security operations team in safeguarding client assets and personnel. This role exists to monitor alarms, video surveillance, and AI-assisted detection platforms to identify and triage security events in real time. The operator coordinates dispatch operations and maintains detailed incident documentation to ensure operational integrity.

What you'll do

• Monitor alarms, video surveillance, and AI-assisted detection platforms.
• Perform advanced CCTV monitoring and live tracking.
• Receive and respond to emergency and non-emergency calls.
• Coordinate multi-channel dispatch operations.
• Maintain incident logs and alarm classifications.
• Utilize AVERT workflows and ticketing systems.
• Conduct first-level troubleshooting for security devices.
• Provide situational awareness to leadership during incidents.
• Assist with post-incident reporting and evidence gathering.

What we're looking for

Skills & competencies

full-time

day shift

campbell ca

securitas

security

cctv

dispatch

alarm monitoring

onsite

no on-call

Work arrangement

• Weekend coverage required

Benefits & perks

• Retirement plan, medical and dental coverage, life insurance, disability insurance, employee assistance plan, Securitas Saves discount program, paid holidays, and paid time off.

Why this role

AI-assisted detection platform monitoring, multi-channel dispatch, and AVERT documentation standards.

About the employer

Securitas is hiring for this role. Industry: Security Systems Services (except Locksmiths). Sector: 56.