Bilingual Customer Service Representative — State Farm Agent Team Member

Job overview

The Bilingual Customer Service Representative — State Farm Agent Team Member role is onsite in Kenner, LA, with compensation of $35,000–$50,000 per year. Sharon Green’s State Farm agent office serves clients with insurance products and services. The role assists English- and Spanish-speaking clients with policy, coverage, and claims inquiries, and helps resolve customer issues through phone, email, and other communication channels. It also translates documents and correspondence and educates clients about insurance products so they can make informed decisions.

What you'll do

• Assist bilingual clients with insurance policy, coverage, and claims inquiries
• provide customer service through phone, email, and other channels
• translate documents and correspondence between English and Spanish
• collaborate with team members to resolve customer issues
• educate clients on insurance products.

What we're looking for

Skills & competencies

bilingual customer service representative

state farm agent team member

kenner la

sharon green

english and spanish

insurance policies

coverage and claims

customer service

document translation

full-time

performance bonus

401(k)

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), performance-based bonus, company events, flexible schedule, advancement opportunities, paid time off, and training and development.

Why this role

The posting requires fluency in English and Spanish and lists 401(k), performance bonuses, paid time off, training and development, flexible scheduling, and advancement opportunities.

About the employer

Sharon Green - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.