Client Care Specialist — CNA/MA

Job overview

The Client Care Specialist — CNA/MA role is primarily field-based, with 80% of the work in the field and 20% in the office, in Denham Springs, LA. Compensation is not specified. A First Name Basis provides in-home care to seniors and individuals with disabilities, with an emphasis on care quality and compliance.

What you'll do

• Conduct in-home assessments and client visits
• develop and update individualized care plans
• provide caregiver field training, orientation, and onboarding
• document visit notes and maintain client files
• respond to incidents and escalate as needed
• monitor caregiver performance
• and maintain documentation that meets Medicaid audit and payer requirements.

What we're looking for

Skills & competencies

client care specialist

cna

medical assistant

home care

in-home assessments

care plans

caregiver training

medicaid documentation

denham springs la

a first name basis

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision benefits
• cell phone reimbursement
• 401(k) with employer match
• PTO
• sick time
• paid company holidays
• monthly performance bonuses.

Why this role

Requires a high school diploma or GED, at least one year of experience in home care, healthcare, or a related field, and CNA or MA certification. Local travel and reliable transportation are required.

About the employer

A First Name Basis is hiring for this role. Industry: Home Health Care Services. Sector: 62.