Patient Access Representative I — Advanced Imaging Support Services

Job overview

The Patient Access Representative I — Advanced Imaging Support Services role is an onsite, full-time position in Mount Pleasant, SC, with 40 scheduled hours per week. Compensation is not specified. The role supports the advanced imaging departments of MUSC Physicians. The position exists to coordinate imaging services by connecting patients, technologists, radiologists, referring providers, front-desk staff, and schedulers. It helps keep appointments and imaging workflows on track, supports authorization and record processes, and responds to patient needs and scheduling changes.

What you'll do

• Review imaging schedules for potential issues
• take department phone calls
• coordinate procedure and exam scheduling with technologists and radiologists
• upload images to PACS for comparison and archiving
• remind patients of appointments and reschedule missed visits
• assist late-arriving patients with rescheduling
• respond to patient and visitor questions about procedures and aftercare
• coordinate insurance authorizations and clear exams from schedules when authorizations are not obtained
• assist with EPIC data entry
• communicate delays and issues to relevant staff and providers.

What we're looking for

Skills & competencies

patient access representative

advanced imaging

radiology

patient scheduling

pacs

epic

mount pleasant sc

musc

full-time

40 hours weekly

patient service

insurance authorizations

high school diploma or ged

Work arrangement

• Weekend coverage required

Why this role

High school diploma or GED and one year of customer service experience required. Experience with hospital information systems or word processing is preferred.

About the employer

MUSC is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.