Guest Services Manager

Job overview

The Guest Services Manager position is onsite in Savannah, GA. Compensation is not specified. The role oversees parking operations, including valet service, and is responsible for maintaining guest service standards and client relationships. The manager leads the team and coordinates staffing, training, scheduling, payroll, safety, and operational performance. The role supports reliable parking service while helping meet client expectations and manage revenue and business metrics.

What you'll do

• Oversee valet parking operations and ensure the ramp is staffed
• work closely with the supervisor
• track hotel parking validations
• monitor business metrics and service performance
• identify revenue opportunities with the client
• maintain client and vendor relationships
• follow safety procedures and report incidents
• manage uniform and ticket inventory
• plan staffing for seasonal changes
• submit accurate payroll
• recruit, onboard, and train team members
• and support employee development.

What we're looking for

Skills & competencies

guest services manager

savannah ga

evolution parking & guest services

valet parking

parking operations

guest service

client relationships

team leadership

staffing and scheduling

payroll

Work arrangement

• Weekend coverage required

Benefits & perks

• The posting states that the employer offers opportunities for advancement.

Why this role

Requires valet parking experience, a valid U.S. driver’s license, two or more years in management, HRIS experience, and customer service experience. The role includes evenings, weekends, and holidays.

About the employer

Evolution Parking & Guest Services is hiring for this role. Industry: Parking Lots and Garages. Sector: 81.